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Juggling between my full time job as a marketing person, besides chasing after my dream of turning my passion into a profitable business venture. A tech-savvy marketing person who believes in the powers of online advertising, I dedicate lots of hours understanding, learning and getting my hands dirty on web technologies and graphical designs.

Email Etiquette

Posted on 20 August 2008
Tags: freebie

Recently, someone wrote an email to me - in bold, underlined and in a very ‘directive’ tone. This person is not my boss, neither is the person anyone of any authority.

Some people just do not understand the fact that emails should be written as friendly as possible, as there is always a possibility of someone misintepreting the message. A few rules to remember when writing emails :-

1. Do not use CAPITAL letters, unless absolutely necessary. (eg. I HAVE THREE DAYS LEFT TO FINISH THE REPORT, PLEASE EXPEDITE YOUR RESPONSE)

2. Do not BOLD, especially if you have CAPS on! (eg. REPLY ASAP OR YOU WILL MISS THE DEADLINE)

3. Go easy on the exclamation marks (eg. Can you imagine the amount of work I have to do !!!!!!! )

4. Don’t use combinations of too many exclamation, full stop and other marks (eg. Why are you doing this?!?!?!?!?!? )

5. Watch your tone